Here is a simple list of negotiation strategies.
- Be sure you understand the issues and facts of the negotiation topic. Successful negotiation requires a strong foundation. Identify your desired outcome and know where you will be willing to compromise.
- Know your negotiation partners? Consider their communication styles. How do they like to communicate? Do they prefer conflict? Will they be willing to compromise? What’s in it for them?
- Negotiate only the issue at hand. Do not drag up old issues or past occurrences because this will weaken and possibly jeopardize your current topic.
- Be aware of your own oral and body language and those of your negotiation partners. Use open, positive hand gestures; maintain eye contact; and speak clearly and slowly. Be mindful of the language of your negotiation partners, and if you sense discomfort, ask open-ended quested related to the topic.
- If at any time in the negotiation you sense that you are gaining an edge, do not use this situation against your partners. Stay calm and focused on the outcome.
- When an outcome is reached by both/all parties, review the steps to be taken next. If the performer asks questions or wishes to negotiate further, be sure to answer all questions fully. If a decision is reached, show respect through appreciation and acknowledgement of other’s participation in the discussion.
- Be sure that everyone understands the outcome and the follow-up steps. This is vital to a successful negotiation. Summarize in writing. Follow up with phone calls or emails to ensure the appropriate steps and procedures agreed to are being followed.
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