Giving Feedback

In the professional world, feedback can be a very powerful tool for growth and development.  However, it can also be perceived as a negative and critical.  Understanding how and when to give feedback applies a positive element to the exchange and establishes favorable working relationships.  The following guidelines will assist you in this process:

  1. Decide what specific feedback you want to give
  2. Respond quickly with feedback.  Don’t let the issue fester
  3. Keep your temper and your criticism in check.
  4. Be respectful
  5. Focus on behavior that can be changed
  6. Use “I” statements
  7. Focus on helping the recipient succeed
  8. Follow up to ensure the feedback has been heard and understood
  9. Congratulate positive results


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